Questions before you bring it home?

You can order online through our website, visit our Pretoria showroom, or send us a WhatsApp message with the product name, preferred size, colour, fabric and delivery location.

Please send the product style you want, dimensions, fabric or colour preference, inspiration photo if available, and your delivery location. This helps us quote faster and more accurately.

Yes. Many Luxe Living Interiors pieces can be customised by size, colour, fabric and finish. Custom changes may affect the final price and production timeline.

Production normally starts once payment has been confirmed and the final order details have been approved. For Lay-By orders, production normally starts after full payment unless otherwise approved in writing.

Yes. Luxe Living Interiors delivers across South Africa. Delivery cost and timing depend on your location, order size and courier or delivery arrangement.

Our pieces are made to order and are ready in 3–4 weeks, anywhere in South Africa, from the date your order is confirmed and payment received. Our team will confirm your delivery date when your order is placed.

Lay-By allows you to reserve selected items and pay them off monthly before collection or delivery. Items of R5,000 or less are automatically calculated over 3 months. Items above R5,000 may qualify for 3, 6, 9 or 12 months.

No. Lay-By items are only released, collected or delivered once the full Lay-By balance has been paid and the payment reflects on our side.

Yes. At checkout, choose Stitch as your payment method and select Pay Later. Complete the quick verification (you’ll need a valid South African ID and an eligible bank account or card), pick an instalment plan you qualify for (2–6 instalments) and pay the first instalment. The rest is collected automatically each month. Approval and plan options are decided by Stitch. See how it works.

With Stitch Pay Later you are approved at checkout, pay in 2–6 instalments, and your order goes into production straight away. With Lay-By, available nationwide, you pay monthly and your piece is made and delivered once it is fully paid.

Yes, a Lay-By cancellation request must be made in writing. If production has not started, the refund is calculated as the amount paid so far, minus a 10% cancellation/admin fee of the amount paid, and minus any applicable unrecoverable payment charges.

Custom-made items are made according to approved specifications, so returns, exchanges or cancellations may be restricted once production has started. Please confirm all details carefully before approving your order.

Our showroom is at 213 Ds Bosman Street, Pretoria Central, South Africa, 0002. You are welcome to visit during trading hours to view selected pieces and speak to our team.

We are open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 2:00 PM, and closed on Sundays.